Clinic services
Care for mothers, children and families, 24 hours a day
We provide services at a subsidised rate in Mzuzu, and free services at our outreach clinics in rural Mzimba. We focus on promotive, preventive and curative health care, targeting early detection of complications.
Open 24 hours, every day. In labour or an emergency, call +265 999 426 530.
Before you visit
- Do I need an appointment?
- No. You can walk in for a consultation. We are open 24 hours, every day.
- How much does it cost?
- A consultation costs MK 5,000. Tests, scans and other services are priced separately, so call or WhatsApp us if you would like to know a cost before you come. Our outreach clinics in rural Mzimba are free.
- How can I pay?
- We accept cash, mobile money and bank payments.
- What should I bring?
- Please bring your health passport, and any past health records or test results you have.
Pregnancy, birth and after
We offer specialised care to pregnant women from conception to birth, and make sure every delivery ends well, with no complications for mother or baby.
Antenatal care
Regular check-ups, screening, counselling and health education throughout pregnancy, including the tetanus toxoid vaccine.
Labour and delivery
We offer labour and delivery services for low-risk clients, day and night, with prompt referral to a higher facility whenever there is a need.
Our maternity theatre is now functional. Before, when labour failed to progress, we had to rush the mother to a higher facility. Now surgery such as a caesarean section can be done here, because we believe that every life matters.
Postnatal care
Check-ups for mother and infant at one week and six weeks after birth, and essential newborn care.
Post-abortion care
We provide compassionate, non-judgmental care for clients experiencing complications following an abortion or pregnancy loss.
Our care includes:
- Clinical assessment and treatment of complications within our capacity
- Counselling and emotional support
- Information on recovery and warning signs that require urgent medical attention
- Family planning counselling and information on available contraceptive methods
- Follow-up care and referral when necessary
Every client deserves respectful healthcare without stigma or discrimination.
Pre-conception counselling
Advice for women and couples who are planning a pregnancy.
Paediatric and child health
We provide compassionate healthcare for infants and children, from routine check-ups to the assessment and treatment of common childhood illnesses. We work with parents and caregivers to promote children’s health, growth and development.
Under-five clinic
We provide routine healthcare services to support the healthy growth and development of children under five years of age.
Our services include:
- Growth monitoring and nutritional assessment
- Developmental monitoring
- Immunisation, according to the national schedule and vaccine availability
- Nutrition advice and caregiver education
- Routine child health assessments
Paediatric consultations
We assess and manage children who are sick or presenting with medical conditions, within our clinical capacity.
Our services include:
- Assessment and treatment of common childhood illnesses
- Evaluation of children’s medical conditions
- Treatment advice and follow-up care
- Parent and caregiver counselling
- Referral to specialised paediatric services when necessary
Child physiotherapyComing soon
We are preparing to introduce child physiotherapy services to support children who may benefit from assistance with movement, physical function and motor development.
The planned services will focus on:
- Supporting children’s movement and physical function
- Assisting with motor development
- Identifying developmental concerns early
- Guiding parents and caregivers on activities that support children’s development
Further details about service availability and appointments will be shared once the service is ready to launch.
Sexual and reproductive health
We are committed to improving access to quality, affordable and respectful sexual and reproductive health services for women, adolescents and young people. We provide these services in a welcoming, respectful and supportive environment, and we aim to protect every client’s dignity and privacy.
Family planning and contraceptive services
We support women and young people to make informed decisions about contraception, pregnancy prevention and birth spacing.
Our services include:
- Family planning counselling and information on available contraceptive options
- Access to contraceptive methods currently offered at our clinic
- Guidance on healthy birth spacing and pregnancy planning
- Counselling on contraceptive use, possible side effects and follow-up care
- Support to help clients make informed choices based on their individual needs
HIV testing and counselling
We provide HIV testing and counselling to support informed decision-making, prevention and access to appropriate care.
Our services include:
- HIV testing and pre- and post-test counselling, as applicable
- HIV prevention education and risk-reduction counselling
- Guidance on protecting sexual and reproductive health
- Linkage or referral to appropriate treatment, care and support services
- Respectful, confidential and non-judgmental support
Cervical cancer screening
We provide cervical cancer screening to support early identification of cervical abnormalities and timely follow-up care.
Our services include:
- Cervical cancer screening for eligible clients
- Education on cervical cancer prevention and the importance of screening
- Counselling on screening results
- Guidance on follow-up care and appropriate referral when necessary
STI services
We provide sexual health information, assessment and appropriate care for clients with concerns about sexually transmitted infections (STIs).
Our services include:
- Assessment of STI symptoms within our clinical capacity
- Treatment of eligible conditions in accordance with clinical guidelines
- Counselling on prevention, safer sexual practices and partner-related considerations
- Referral for further testing, treatment or specialised care when needed
Reproductive health counselling
We provide counselling to help women and young people understand their reproductive health and available healthcare options.
Topics may include:
- Pregnancy planning and birth spacing
- Family planning and contraception
- Menstrual and reproductive health concerns
- Healthy relationships, consent and bodily autonomy
- Sexual health questions and appropriate care-seeking
- Referral to relevant clinical and support services when needed
Pregnancy testing and counselling
We provide pregnancy-related information and counselling to help clients understand their options and access appropriate care.
Services include pregnancy testing where available, counselling, guidance on antenatal care and referral for additional support when required.
Youth-friendly clinical services
We recognise that adolescents and young people may face stigma, fear or barriers when seeking sexual and reproductive healthcare.
Our approach aims to provide:
- Respectful, age-appropriate counselling
- A welcoming environment where young people can raise concerns without judgement
- Accurate information about sexual and reproductive health
- Guidance on available clinical services and referrals
- Respect for privacy and confidentiality, within applicable legal and safeguarding requirements
We encourage young people to seek reliable information and appropriate professional care whenever they have concerns about their health.
Outpatient medical care
We provide accessible, patient-centred healthcare for individuals and families without the need for hospital admission.
Outpatient services
Our services include medical consultations, assessment and treatment of common illnesses, clinical examinations, minor procedures where available, and follow-up care.
Patients requiring specialised treatment are referred to appropriate healthcare facilities.
Diagnostic services
We provide diagnostic services that support maternal healthcare, women’s reproductive health and the assessment of selected medical conditions: laboratory tests, obstetric and gynaecological ultrasound, and electrocardiogram (ECG).
Laboratory and rapid tests
We introduced laboratory services so that our clients get holistic care, without being referred elsewhere for a diagnosis.
Our laboratory runs full blood count, blood grouping and cross-matching, biochemistry and electrolyte analysis, liver function, urea and electrolytes, VDRL (syphilis), hepatitis B, H. pylori, typhoid, malaria, pregnancy, random blood glucose and urinalysis.
We introduced the laboratory in 2022 with a grant from Growth Accelerator Malawi. Other health facilities can refer clients to us for diagnostic tests.
Obstetric ultrasound scanning
Obstetric ultrasound uses sound waves to produce images of a pregnancy and the developing baby.
It helps healthcare professionals assess aspects of pregnancy and supports antenatal care at different stages.
Our obstetric ultrasound services include:
- Pregnancy dating: Estimating gestational age and supporting assessment of the expected date of delivery.
- Fetal growth assessment: Assessing the baby’s growth using relevant ultrasound measurements.
- Fetal position assessment: Identifying the baby’s position when clinically indicated.
- Fetal heart activity: Assessing fetal cardiac activity when appropriate for the stage of pregnancy.
- Pregnancy assessment: Supporting the clinical evaluation of selected pregnancy-related concerns.
- Antenatal care support: Providing information that helps guide pregnancy monitoring, follow-up and referral where necessary.
Gynaecological ultrasound scanning
Gynaecological ultrasound is used to examine the female reproductive organs, including the uterus and ovaries.
It can help healthcare professionals investigate selected reproductive and pelvic health concerns.
Our gynaecological ultrasound services support assessment of:
- Uterine conditions: Examining the uterus and identifying findings that may require further investigation.
- Ovarian concerns: Assessing the ovaries and selected conditions, including possible ovarian cysts.
- Pelvic pain: Supporting the investigation of pelvic pain when ultrasound is clinically appropriate.
- Menstrual problems: Assisting with the assessment of selected concerns, including abnormal or irregular menstrual bleeding.
- Reproductive health concerns: Providing imaging information to support clinical assessment and decisions about follow-up care or referral.
Electrocardiogram (ECG)
An electrocardiogram (ECG) is a non-invasive test that records the electrical activity of the heart.
It helps healthcare professionals assess heart rate and rhythm and identify certain electrical patterns that may require further investigation.
Our ECG service supports:
- Heart rate assessment: Recording the rate at which the heart beats.
- Heart rhythm assessment: Identifying certain irregular heart rhythms.
- Clinical evaluation: Supporting the assessment of selected symptoms, such as palpitations or dizziness, when clinically indicated.
- Further investigation: Helping healthcare professionals determine whether additional tests, follow-up or referral may be required.
Results and follow-up
Depending on the type of examination and the findings, patients may receive guidance on appropriate follow-up care, further investigations or referral to another healthcare facility when specialised assessment is needed.
We aim to ensure that patients understand the purpose of their investigations and the importance of following the advice provided by their healthcare team.
Looking for our work in schools and communities?
SRHR education in schools, menstrual health support, community advocacy, Uche Youth for Change and the Uche Safe app are on our community page.
Have a question about a service?
Call or WhatsApp us. We are open 24 hours. For anything that is not urgent, you can also send us a message.